Customer support
A direct route for purchase delivery, installation and operational questions across FleetSlate Office and FleetSlate Driver.
Include the company name, the email used for purchase and any order or message reference. Describe what you expected, what happened and the device involved.
After purchase, use the customer form to request or re-request the protected installer link, licence details and secure Driver connection information.
Direct technical support covers setup, local access, Driver installation links, first synchronisation, offline behaviour, current-location sharing, backups and restore guidance while a paid subscription remains active. FleetSlate Basic includes self-service documentation but no ongoing direct-support entitlement.
Never send passwords, private signing keys or full payment-card details through the form. FleetSlate will not ask you to publish or share an unrestricted owner package.
FleetSlate support
Use the secure form and choose “I already use FleetSlate” or “I have purchased FleetSlate”.