Customer support
A direct route for trial, Lifetime purchase, automatic delivery, installation and operational questions.
Include the company name, purchase email and any order or message reference. Describe what you expected, what happened and the device involved.
Successful Lifetime orders are fulfilled automatically by email with the receipt, protected installer portal link, activation key and signed licence file.
If you paid successfully but cannot find the email, contact FleetSlate and include the purchase email address and the approximate purchase time.
Use the installation guide page for Windows, macOS, Android, iPhone and iPad setup. Support can still help if you need clarification on pairing, first sync, offline behaviour or recovery checks.
Support covers installation, Lifetime activation, Driver pairing, first synchronisation, offline outbox behaviour, Daily Journeys, backups and restore guidance. The included documentation remains available with every installer.
Never send passwords, private signing keys or full payment-card details. FleetSlate will not ask you to publish or share an unrestricted owner package, and you should not forward your private delivery link to another organisation.
FleetSlate support
Use the secure form and choose ‘I already use FleetSlate’ or ‘I have purchased FleetSlate’.