Information you provide
When you submit a setup request or customer message, we receive the company name, contact name, email address and the information you enter about your fleet, purchase or support issue.
- Business and contact details
- Selected package and platform
- Order or payment reference when supplied
- The message and technical details you choose to provide
Why we use it
We use this information to respond, prepare delivery, provide support, manage a commercial relationship and protect the service from misuse. We do not publish the receiving mailbox on the website.
- Reply to enquiries
- Prepare private download links and licences
- Support installation, synchronisation and recovery
- Maintain a basic service and audit record
Storage and service providers
Website requests may be stored in the configured Cloudflare database. Private release files may be held in protected object storage. Email notifications are sent through the configured transactional email provider.
- Access is restricted to authorised administration
- Download links are time-limited and can be revoked
- Secrets and private storage credentials must not be committed to the public website repository
Your choices
You may ask for a copy, correction or deletion of information connected with a website enquiry, subject to legal and accounting retention requirements. Use the FleetSlate contact form and identify the original request or message reference.